Privacy Policy

SECTION 1 - INFORMATION WE COLLECT AND HOW WE USE IT

When you purchase something from CleverMade, we collect information necessary to process and fulfill your order, including your name, billing and shipping address, email address, telephone number, payment information and other information you provide during checkout.

We use this information to process payments, fulfill and ship orders, provide order and shipping updates, handle returns or customer service requests, prevent fraud and administer our business.

When you visit our website, we may also automatically collect certain information such as your IP address, browser type, device information and information about how you interact with our website through cookies and similar technologies.

If you separately choose to opt in to marketing communications, we may use the contact information you provide to send information about CleverMade products, promotions and other updates. Marketing consent is not required to make a purchase.

SECTION 2 - CONSENT AND YOUR CHOICES

When you provide personal information in connection with a purchase, payment, shipment, return or other transaction, you consent to our use of that information for purposes necessary to complete and support that transaction.

Where consent is required for a secondary purpose, such as marketing, we will provide you with an opportunity to opt in or decline.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in our emails or by contacting CleverMade.

SECTION 3 - SHARING AND DISCLOSURE

CleverMade does not rent or sell customer information to outside marketers.

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you, including payment processing, order fulfillment, shipping, website hosting, customer service, analytics and fraud prevention.

We may also disclose information when required by applicable law, regulation or legal process; to protect the rights, property or safety of CleverMade, our customers or others; or in connection with a merger, acquisition, sale or transfer of all or part of our business.

SECTION 4 - SHOPIFY AND PAYMENT PROCESSING

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

Payment information is processed through Shopify and/or authorized payment service providers using security standards designed for the handling of payment card information, including applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.

Payment and transaction information is retained only as necessary to process transactions and as otherwise required for legitimate business, legal and regulatory purposes.

SECTION 5 - THIRD-PARTY SERVICE PROVIDERS

Third-party providers used by CleverMade may collect, use or disclose information only as necessary to perform the services they provide to us or as otherwise permitted by their respective privacy policies and applicable law.

Certain providers, including payment processors, shipping providers and technology platforms, may process information in jurisdictions different from your place of residence.

Our website may also contain links to third-party websites. CleverMade is not responsible for the privacy practices of websites or services that we do not control, and we encourage customers to review the privacy policies of those services.

SECTION 6 - SECURITY

CleverMade takes reasonable administrative, technical and organizational precautions designed to protect customer information against unauthorized access, loss, misuse, alteration or disclosure.

Sensitive information transmitted through our website is protected using industry-standard security technologies, including secure socket layer technology (SSL). However, no method of electronic transmission or storage can be guaranteed to be completely secure.

SECTION 7 - COOKIES AND SIMILAR TECHNOLOGIES

CleverMade uses cookies and similar technologies to operate and improve our website, remember customer preferences, understand how visitors interact with our website, provide relevant website functionality and support analytics.

Most browsers allow you to control, block or delete cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.

SECTION 8 - CHILDREN'S PRIVACY

CleverMade does not knowingly collect or maintain personal information from children under 13, and our website is not designed or directed toward children under 13.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

CleverMade may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements or other operational needs. Updated policies will become effective when posted on our website unless otherwise stated.

QUESTIONS AND CONTACT INFORMATION

If you have questions about this Privacy Policy, would like additional information, or would like to request access to or correction of personal information CleverMade maintains about you, please contact:

CleverMade
2111 Palomar Airport Road, Suite 100
Carlsbad, CA 92011
Email: info@clevermade.com
Phone: 760-814-3577

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Return Policy

CleverMade accepts returns within 30 days of purchase. Returned items must be unused and in their original packaging. Customers are responsible for return shipping costs, and original shipping charges are non-refundable. Once the return is received and inspected, the purchase price will be refunded to the original payment method. No restocking fees apply.